pjokk Terms and Conditions

These terms and conditions ("Terms") apply to the use of the pjokk platform and all its services. This website operates under the pjokk brand, and these Terms apply to all gaming services, promotions, bonus offers, and transactions presented here.

By browsing the pjokk website, opening an account, or using any service, you are considered to have unconditionally accepted these Terms. If you disagree with any part of these Terms, you are requested not to use this website.

In addition to these Terms, our Privacy Policy and Responsible Gaming Guidelines also apply and are considered an integral part of these Terms.

To use pjokk's services, you must meet the following conditions:

• You must be at least 21 years of age (for persons aged 21 and above only).
• You are a legally competent adult.
• You are not subject to any legal restriction that prevents you from using this service.
• You are playing with your own money and are not acting on behalf of any third party.
• You are not knowingly using this platform for any unlawful activity.

3.1 Registration Process

To create an account at pjokk, you must provide accurate and complete information. We reserve the right to cancel an account if incorrect, false, or incomplete information is provided.

3.2 One Account Policy

Each person may hold only one account. Opening multiple accounts under the same person's name, or by members of the same household from the same device or IP address, is strictly prohibited. If multiple accounts are detected, all associated accounts may be closed and any accumulated bonuses will be cancelled.

3.3 Account Security

Keep your account login details completely confidential. Do not share your password with anyone. If you suspect any unauthorized access to your account, contact us immediately. pjokk will not be responsible for any loss to your account resulting from your own negligence.

4.1 Deposit Methods & Minimum Amount

The following methods are available for depositing funds at pjokk: bKash, Nagad, Rocket, Upay, and bank transfer (such as Dutch-Bangla Bank, BRAC Bank, Islami Bank, etc.). The minimum deposit amount for each method is ৳200.

4.2 Withdrawal Rules

The minimum withdrawal amount is ৳500. Withdrawals are generally processed within 1 hour. Withdrawals can only be made through the same method used for the deposit, unless otherwise specified.

4.3 Verification Process

pjokk reserves the right to verify identity before processing a withdrawal. As part of this verification, a national ID card, passport, or other government-issued document may be requested. Withdrawals may be delayed if complete documentation is not provided.

4.4 Anti-Money Laundering

pjokk follows internationally recognized Anti-Money Laundering (AML) policies. If suspicious financial activity is detected, the relevant account may be temporarily suspended and a necessary investigation will be conducted.

5.1 Welcome Bonus

New members will receive a 120% bonus on their first deposit, up to a maximum of ৳8,000. For example: depositing ৳1,000 gives a ৳1,200 bonus for a total balance of ৳2,200; or depositing ৳14,000 or more gives the maximum ৳8,000 bonus for a total balance of ৳22,000.

5.2 Wagering Requirements

The wagering requirement on the welcome bonus is 20x, calculated on the bonus amount only (not on deposit + bonus).

For example: to meet the wagering requirement on a ৳1,200 bonus, a total of ৳24,000 (৳1,200 × 20) in bets must be placed before winnings from the bonus become withdrawable.

5.3 General Bonus Terms

• A bonus may only be used in the account to which it was issued.
• Bonuses cannot be transferred to another account or converted to cash.
• Withdrawing before the wagering requirement is met may result in the bonus being cancelled.
• Any attempt to earn bonuses through multiple accounts or fraudulent activity will result in cancellation of all bonuses and related winnings.
• Each specific promotion may have its own special terms, which will be clearly stated on that promotion's page.

5.4 VIP Program

pjokk's VIP program has three tiers: Bronze (weekly cashback up to 0.4%), Silver (weekly cashback up to 0.8%), and Gold (weekly cashback up to 1.2%). Higher tiers can be reached through regular play. Contact our support team for details on the requirements and benefits of each tier.

6.1 Game Results

All game results on pjokk are determined through a Random Number Generator (RNG) or a live dealer. If a game result is uncertain due to a technical error, pjokk reserves the right to cancel that round and refund the wagered amount.

6.2 Bet Limits

Each game has its own minimum and maximum bet limits, which are clearly displayed on the game page. Bets outside the set limits will not be accepted.

6.3 Sports Betting

Betting is available on various sports including cricket, football, and kabaddi. Betting odds are variable and may change before or during a match. Bets already accepted will not be affected by subsequent odds changes.

6.4 Technical Issues

pjokk will not be responsible for the outcome of any active bets in the event of an internet disconnection or a technical fault on the user's device. In such situations, the data recorded on the server side will be considered final.

The following activities are strictly prohibited on the pjokk platform:

• Creating multiple accounts or using another person's account.
• Using fraudulent methods to take advantage of bonuses or promotions.
• Using third-party funds in your own account.
• Any attempt at hacking, cracking, or interfering with the system.
• Placing bets using automated software, bots, or scripts.
• Colluding with other users for an unfair advantage.
• Operating an account on behalf of a minor.
• Participating in money laundering or other unlawful financial activities.

pjokk treats the protection of your personal information as a top priority. Our platform uses SSL encryption, which keeps all your data and transactions secure.

The information you provide at registration will be used only for account management, identity verification, and fulfilling legal obligations. Your information will not be disclosed to third parties, except where required by law.

For more details, please read our Privacy Policy page.

pjokk is firmly committed to responsible gaming. We believe that gaming is a form of entertainment, and we are mindful that it should not cause financial or psychological harm to any individual.

Our platform offers the following tools and features for players:

• The ability to set your own betting limits.
• The option to take a temporary break (cooling-off period).
• The opportunity to participate in a self-exclusion program.
• Information on professional counselling for gaming addiction prevention.

If you feel that you or someone you know has a gaming addiction problem, please contact us or visit our Responsible Gaming page.

10.1 Account Closure by the Player

You may close your account at any time by contacting our support team. Before requesting account closure, please fulfil any outstanding wagering requirements and withdraw any applicable balance.

10.2 Account Closure by pjokk

pjokk reserves the right to temporarily suspend or permanently close any account in the following circumstances:

• In the event of a breach of any clause of these Terms.
• If fraudulent or suspicious activity is detected.
• If identity verification is not completed.
• Upon the request of a legitimate heir in the event of the account holder's death.

10.3 Fund Returns

Any valid balance will be returned in applicable circumstances, but if an account is closed due to a breach of terms, all bonuses and bonus-derived winnings may be forfeited. Contact the support team for a detailed discussion regarding fund returns.

The pjokk platform provides services on an "as is" basis. pjokk will bear no liability in the following circumstances:

• Disruption to gameplay due to internet connection or device-related issues.
• Force majeure events such as natural disasters, cyberattacks, or government restrictions.
• Technical errors in third-party game software.
• Loss arising from your own negligence or failure to comply with these Terms.

Under no circumstances will pjokk's maximum liability exceed the original amount of the transaction in question.

pjokk reserves the right to change, add to, or cancel these terms and conditions at any time. In the case of significant changes, notice will be provided to the registered email or on the platform.

Continued use of the platform after any changes will be taken to mean that you have accepted the revised terms and conditions. For this reason, it is advised that you visit this page regularly.

If you do not agree with the revised terms and conditions, you will have the option to close your account and withdraw any applicable balance.

If you have any questions or confusion about these terms and conditions, pjokk's support team is available 24/7 to assist you.

Our support team is committed to providing fast and effective resolution to your complaints and queries.