pjokk Responsible Gaming
Your safety is our top priority. Enjoy gaming on pjokk in a secure environment — set your own limits and play responsibly.
Our Commitment
pjokk believes that online gaming is entertainment — not a problem. We want every player to enjoy gaming with a healthy mindset, within their own budget and time. To that end, we maintain a number of protective tools and policies that help you stay in control of your gaming experience.
When gaming goes beyond entertainment and becomes a habit, it can have a negative impact on your personal, financial, and family life. We are committed to standing by you to prevent that from happening. On the pjokk platform, you can set deposit limits, session time limits, or take a temporary break yourself, and you can contact our support team whenever needed.
Our Protection Tools
Every registered player on pjokk can use the following protective features — at any time, on any device.
Set Deposit Limits
Set how much you can deposit each day, each week, or each month. Once a limit is set, it takes effect immediately. A request to increase a limit requires a cooling-off period before it applies, but reducing a limit takes effect instantly.
Session Time Limits & Reminders
Enable session time limits to receive automatic reminders after a set period. Being aware of how long you spend gaming in each session is the first step toward healthy gaming habits.
Time-Out (Temporary Break)
If you feel you need a break, temporarily close your account for 24 hours to 30 days. During this time you will not be able to access pjokk or place bets. Once the time-out ends, your account is automatically reactivated.
Self-Exclusion
If gaming feels like it is becoming a problem, choose a long-term self-exclusion. Once it is active, it cannot be lifted before the set period ends. Contact our support team and we will make the process straightforward.
Activity History Review
You can view the full history of your deposits, withdrawals, and bets from your account. Reviewing your spending patterns is an important part of responsible gaming.
24/7 Support Team
If you have concerns about gaming addiction or anything else, pjokk's support team is always available. Reach us in Bengali or English via live chat or email.
Age Verification & Protection of Minors
pjokk is only for people aged 21 or above. We verify age at registration and may request identity documents when needed. Any account belonging to a minor is closed immediately.
If there are children or teenagers in your home, we recommend using family safety software on your devices. Never share your login credentials with anyone else.
Signs of Problematic Gaming
If any of the following apply to you, it may be a sign that you need help.
- You are spending beyond your budget and placing more bets to try to recover losses.
- You keep trying to stop gaming but repeatedly fail.
- You are hiding your gaming habits from family or friends.
- You are spending time gaming while neglecting daily responsibilities, work, or studies.
- You feel mentally restless or irritable when you cannot game.
- You are taking on debt or spending your savings because of gaming.
Ways to Maintain Healthy Gaming
Financial Limits & Rules
Minimum Deposit
The minimum deposit on pjokk is ৳200 for every payment method. bKash, Nagad, Rocket, Upay, and bank transfer — the minimum amount is the same across all methods. This limit helps you avoid overspending.
Withdrawal Limits & Timing
The minimum withdrawal is ৳500. Withdrawals are generally processed within 1 hour. We always aim to ensure fast and transparent payments.
Self-Exclusion: Details
Self-exclusion is a protective measure where you voluntarily deactivate your account completely for a set period. During this time you will not be able to log in to pjokk, make any deposits, or play any games.
To activate self-exclusion, contact our support team via live chat or at [email protected]. Once self-exclusion is activated, it cannot be withdrawn before the set period ends — this ensures you get a genuine break.
When your self-exclusion period ends, we will reach out to you before reactivating your account to confirm that you are ready to return to gaming. Our goal is not just to provide a gaming service — it is to ensure your overall well-being.
Need help? We're here.
If you have any concerns about gaming or want to set limits or self-exclusion on your account, contact the pjokk support team — any time, in Bengali.
Frequently Asked Questions
Enjoy pjokk Responsibly
Get the best experience on pjokk while maintaining healthy gaming habits. Cricket betting, slots, or live casino — pick your game of choice.